I can't sign in
The email never came
- Look in your spam, junk or promotions folder.
- Check the address you typed on the sign-in page.
- Ask for a new email, and use the newest one.
The link or code doesn't work
Each sign-in link and code works once, and only for a short while. If it has expired, or you already used it, go back to plukio.com/sign-in and ask for a new one.
The link opens a page with one button: press it to finish signing in. Some email apps open links ahead of you to check them for safety, and the button stops that from using up your link.
A code is refused after 5 wrong tries. Ask for a new email to get a new code.
Still stuck?
Email [email protected] from the address you sign in with, and a person will help.
Last reviewed October 13, 2026